PG Resident Handbook 2021/22

Important Matters That You Need to Know as A Resident 24 address prior to your check-out. The hall management is unable to provide any mail forwarding service. Any undelivered letters will be returned to the Post Office. The Management Office shall not be responsible for loss of mails. Registered Mail or Parcel In order to protect the privacy and interests of every resident, please note that staff of the Hall Office/Management Office would not receive registered mails/parcels or other items delivered by the Post office or courier which require the endorsement of the receiver. For your information, the postman shall deliver regis- tered mails/parcels to the halls usually early afternoon on weekdays. In case the mails/parcels cannot be delivered to you during the aforesaid time, the postman or courier is required to leave you the contact information. You can call and work out another delivery time with the postman or courier so that the mails/parcels can be delivered to you at the pre-arranged time period. Outgoing Mail You may use mailing services of the Mail Room. Details as follows: Time : 9:00 a.m. - 12:30 p.m. & 2:00 p.m. – 5:15 p.m. (Mondays – Fridays) Closed (Saturdays, Sundays & Public Holidays) Location : Room 2615, 2/F (lift 31/32) Telephone : 2358-6333 Services : General mail service, parcel, sale of postage stamps and others. The maximum weight of parcel order to be handled at the counter is 5 kg. Orders involve commercial good/activities or business nature will not be served. [Mail Service by Campus Services Office: https://cso.ust.hk/ mail/pos_ctr] Mail Incoming Mail Ordinary Mail Mail is delivered to the hall except on Sundays and Public Holidays. You may collect mail from the assigned pigeon holes or letterbox Your mail should be addressed to you as follows: Your Name Your Room Number OR Apartment Number with bed number Your Hall Name The Hong Kong University of Science & Technology Clear Water Bay, Kowloon Hong Kong Residents are reminded to clear your mails from your mail boxes from time to time. Residents are also reminded to notify relevant others of your change of correspondence