HKUST Off-Campus Resident Handbook 2022-23

c) Cleaning and Garbage Disposal: OCHS will arrange contract cleaner to clean the common areas of the apartments at the end of each month. Despite such arrangement, it is still the responsibility of the resident to clean his/ her bedroom. It is the joint responsibility of the residents in the same apartment to maintain the cleanliness of the common areas in the apartment including kitchen, bathroom, sitting room and the stairs. Residents have to dispose of garbage or unwanted items by themselves. You must put the garbage in plastic bags, tie them properly and place them at designated refuse collection points in the village. Do NOT place garbage bins or leave garbage in any common areas, both inside and outside the apartment. d) Repair and Maintenance: Residents should report immediately to OCHS any defective furniture and fittings upon noticing. To report defects, apartment coordinator could submit the Defect Report Form by scanning the QR code beneath and send it to offcamphouse@ust.hk via the apartment coordinator. OCHS will arrange repair and maintenance upon receiving the defect report. Please understand that it will take at least a few days for the defects to be rectified by the contractor or even longer if replacement of the entire defective item is required. OCHS will keep you informed of the replacement progress in a timely fashion. 12

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