Useful Contacts For more details and instructions on how to use the system, please visit SHRLO website at https://shrl.hkust.edu.hk/ or approach respective hall counter for assistance. All residents are highly recommended to familiarize themselves with the system before use. To access the student control panel, please visit the following URLs or scan the QR codes: Air-conditioning Service: https://w5.ab.ust.hk/njggt/app Laundry Service Payment System: https://laundry.ust.hk/ldr/app Operation Guide Air-conditioning Service Laundry Service Payment System 28 29 GUIDE OF AIR- CONDITIONING SERVICE AND LAUNDRY SERVICE PAYMENT SYSTEM USEFUL CONTACTS Hall Offices University Apartments – Management Office 2335 0647 University Apartments – Tower A Service Counter 2358 8164 University Apartments – Tower B Service Counter 2358 8553 UG Hall I & Stephen Kam Chuen Cheong Hall 2358 8501 Jockey Club Global Graduate Tower 2358 6653 Student Housing and Residential Life Office G/F, UG Hall II 2358 6664 Dean of Students’ Office Room 5022, Academic Building(Lift 3) 3521 0634 Medical Clinic LG1 2358 6670 Dental Clinic LG1 2358 8580 Security Control Centre Entrance Piazza 2358 6565 Emergency Contacts Emergency Line (24 hours) - Report of top emergencies 2358 8999 Emergency Line (24 hours) - Report of emergencies, request for assistance and enquiries 2358 6565 Building Services Enquiry (24 hours) - Within campus 2358 6465 Air-conditioning Service(applicable to SKCC Hall only) and Laundry Service Payment System has been recently launched in Summer 2023. This system offers residents a convenient way to operate air-conditioners and laundry machines and add pre-loaded credit to the machines through the following online electronic payment methods: * Credit Card (Visa/Master) is the only payment method compatible with mobile phone browsers 1. Credit Card (Visa/Master)* 2. FPS 3. Alipay 4. WeChat Pay
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