Contents
Welcome Message Introduction Your Learning Partners 1. Residence Master 2. Residential Life Officer 3. Hall Tutors Hall Management 4. Student Housing and Residential Life Office (SHRLO) 5. Management Office Terms and Conditions of Hall Residence Hall Rules Hall Facilities 1. Apartment (Bedrooms, Living Room, Toilets and Shower Rooms) 2. Kiosk 3. Multi-Purpose Hall 4. Multi-Purpose Room 5. Basketball Court 6. Study Room 7. Laundry Room 8. Sky Garden 9. Drinking Dispensers 3 4 6 7 8 12 16 18 22 24 26 28 30 32 Services 1. Security Service 2. Cleaning Service 3. Laundry Service 4. Garbage Disposal 5. Repair and Maintenance 6. Equipment Loan Service 7. Air-conditioning Service 8. Shuttle Bus Service 9. Door Opening and Replacement of Key Card 10. Mail i) Regular Mail ii) Registered Mail or Parcel iii) Outgoing Mail Facilities in HKUST Campus 1. Restaurants and Cafeterias 2. Medical Clinic and Dental Clinic 3. Computer Barns 4. Sports Facilities 5. Banks Security and Safety 1. Personal Safety 2. Electrical Safety 3. Loss and Theft Prevention 4. Lost and Found 5. Fire Safety and Emergency Response i) On Hearing the Fire Alarm ii) Discovering a Fire iii) Evacuation Procedures iv) Fire Safety 6. Typhoon and Rainstorm Preparedness Tips on Hall Life 1. Tips for Living in a Shared Apartment 2. How to Make Hall Life More Fruitful? 3. How to Live a Green Hall Life? 4. Network Connection 5. Arrival Tips for Exchange Students and Non-Local Students i) Applying for Hong Kong Identity Card ii) Applying for Student Octopus Card iii) Opening a Bank Account Tseung Kwan O (TKO) Community 1. Transportation 2. Shopping and Food 3. Recreation Useful Contacts 1. Emergency Contacts 2. HKUST Departments Useful Maps 1. HKUST Campus Map 2. TKO Community Map 1 Contents
2
3 Welcome Message The Hall Management staff would like to extend our warmest welcome to you! Our mission is to provide quality management, facilities, personnel, services and learning programs to our residents. Working with DSTO (Dean of Students’ Office) and other academic departments, we strive to provide a vibrant and diverse living and learning platform for cultural, recreational, social and academic growth for our residents. Living in the hall community at HKUST will certainly be an amazing experience where you can meet lots of new friends, learn how to live with your roommates, expose to idea that you have never encountered. You may even face obstacles and problems that are difficult to solve. Do not feel desperate, as you are not alone in facing these challenges. Many people within our hall community, including your Residence Masters, peers and hall staff, can offer help and support. You are welcome to speak out and discuss with us in order to find ways to cope with difficulties. This is also a transition of being independent and responsible individual. Our office offers a variety of programs that stimulates both educational and social development. You are also encouraged to join various activities organized by our hall staff. We are sure that it will be an unforgettable experience for you to be involved in the hall life at HKUST! Welcome Message
4 Introduction The University believes in total and holistic education. Students are encouraged to take part in extra-curricular activities and to engage in athletic and cultural activities as participants rather than spectators. Residential living in hall is an important means in achieving the educational purpose and development of interpersonal skills, breadth of interests and organizational and leadership abilities Hall plays a special role in campus life. Being more than a place to sleep and study, hall provides an opportunity for you to make friends with students from other Schools and to experience a true sense of community. Each student is charged with the responsibility to act honourably and to hold fellow students to the same standard. The main objective of this handbook is to provide all residents basic information about Jockey Club Hall with a view to facilitating them in deriving maximum benefit from residential life. Introduction
The architects and the builders have created for us the physical environment in form of rooms, common areas and others. It will be you, the residents, through your stay in the hall and participation in activities that will give life and character to the residential environment. Do make good use of the handbook to explore the facilities and services available. At the same time, do ask yourself in what way, through your participation, efforts, creativity, cooperation, acceptance and others, you can contribute to the creation of an environment that will bring educational benefit to all. 5 Welcome Message
6 Your Learning Partners Residence Master Jockey Club Hall is under the overall-in-charge of the Residence Master whose main role is to provide pastoral care to residents and handle disciplinary matters of the hall. Residential Life Officer Residential Life Officer is a full-time residential staff who takes care of the needs of the residents and provides administrative support to the Residence Master. The Officer also assists the Residence Master to plan and organize programs and activities, aiming to enrich students’ residential life and assist with students’ holistic development. Hall Tutors Hall Tutors are postgraduate students of the University who assist the Residence Master in the provision of pastoral care and intellectual guidance to hall residents as well as in the organization of activities. Your Learning Partners Prof. Jean WANG Residence Master of Jockey Club Hall
Student Housing and Residential Life Office (SHRLO) SHRLO is in charge of the overall management of the student halls of HKUST, including admission, residential life, hall operations and off-campus housing. Management Office A team of full-time staff including Residential Life Officer, Assistant Officers and hall attendants are present and responsible for managing the daily operation of the hall including resident services and facility management. The Management Office opens from 8:45 a.m. to 10:00 p.m. (except from 7:00 p.m. to 7:30 p.m.) daily, including weekends and public holidays. After the office hours, only security staff will be stationed at the Service Counter to provide services. 7 Hall Management Hall Management
Terms and Conditions of Hall Residence Interpretation In these Terms and Conditions: 1.1 "Hall(s)" means all residential accommodation for students under the management of the University. 1.2 "Residence Master" means a person appointed by the Dean of Students to take charge of the Hall. 1.3 “Hall Management” means a team of management and executive staff appointed by the Dean of Students to perform functions and duties in relation to the residential life education and/or facilities management and operation of the Halls. 1.4 "Hall Resident" means a student of the University who is staying or has accepted an offer of residence in a Hall admitted under the hall admission policies for the time being in force. 1.5 "Vacation Resident" means any person, other than the Hall Management and Hall Tutors, who is staying or has accepted an offer of residence in a Hall admitted by the Head of Student Housing and Residential Life Office under regulations and procedures for summer programs approved by the University. Compliance with Terms and Conditions 2 A hall resident, vacation resident and visitor shall observe and comply with these terms and conditions, with the Hall Rules, with any reasonable order of the Residence Master, and whenever appropriate with the general regulations of the University. Hall Admission 3.1 Application for hall residence shall be made in the manner prescribed by the University. Provision of false information in the application may lead to disqualification of the application and/or disciplinary action. 8 Terms and Conditions of Hall Residence
3.2 Head of Student Housing and Residential Life Office shall, in accordance with regulations and procedures approved by the University and the Hall Admissions and Selection Committee, admit vacation residents for such period as he/she may decide appropriate. Payment of Hall Charges 4 Each hall resident or vacation resident shall pay the hall charges in accordance with the rates of charges and the general conditions and methods of payment for the time being in force. Privileges of Hall Resident or Vacation Resident 5 A hall resident or vacation resident who has paid all appropriate hall charges or who has been permitted to make a deferred payment of these, shall, subject to the provisions of clause 11.4, be entitled to reside in the Hall and use its facilities during the paid period. Use of other facilities outside the hall premises is not an entitlement of hall residence. Visitors 6.1 A hall resident or vacation resident may invite visitors to the Hall subject to Hall Rules. 6.2 The Residence Master may prohibit any visitor or any person not being a hall resident or vacation resident from entering the Hall, ask him/her to leave the Hall, or permit him/her to remain on the premises at any time. 9 Terms and Conditions of Hall Residence
Responsibility for Injury and Damage 7.1 The hall resident or vacation resident shall make good or pay on demand for any damage, fair wear and tear expected to furniture, fittings, fabric and property of the Hall for which he/she is responsible. In case of shared facilities in bedrooms or apartments, it is the joint responsibility of all those sharing the use of the facilities concerned to make good or pay on demand for the damages. 7.2 The University or, the Hall Management shall not be responsible for any loss of damage to any property, goods, articles or things whatsoever brought into the Hall by the hall resident or the vacation resident. Inspection of Rooms 8 The Residence Master or executive staff of the University reserves the right to authorize entry into any rooms in the Hall with or without prior notification to ensure proper care, maintenance and safety of the facilities; to make necessary repairs; and to investigate violations of Hall Rules. Effort will be made to give advance notice when room entry is necessary. Vacating Room and Removal of Property 9 Immediately after the termination of residency, a hall resident or vacation resident shall vacate the room and remove all personal property in the room. Any personal property found after the termination of residency will be removed and the Hall Management may at his/her discretion dispose of or sell out such property and in such event, the proceeds of sale will be paid into the revenue of the hall account. The University shall not be liable for any loss of or damage to such property. Terms and Conditions 10 Terms and Conditions of Hall Residence
Penalty for Late Check-out 10 A fixed penalty of HK$100 per person per night plus the hall charges incurred due to late check-out will be levied on those who fail to observe the check-out date as stipulated on the Offer Letter and vacate the Hall on time. Both charges continue to apply until the resident concerned completes the proper check-out procedures by returning all key cards to the hall attendants AND sign on the check-out record. Discipline 11.1 The Residence Master may, in accordance with authorities vested in him/her by the University, take disciplinary actions against any hall resident or vacation resident for violation of Terms and Conditions of Hall Residence and Hall Rules. 11.2 The Residence Master may confiscate any appliances or items which according to Hall Rules are not allowed to be brought into the Hall without permission, or any equipment used in such a way as to disturb or endanger others. 11.3 The Residence Master may impose a fine on any person who is not a hall resident or a vacation resident and who is found in the Hall without prior permission after the time for the departure of visitors from the Hall as laid down in the Hall Rules. 11.4 The Residence Master may suspend or terminate, with or without notice, a resident from hall residency when there is reason to believe that the person’s residence will lead to behavior incompatible with the orderly operation of the Hall. 11.5 No refund of any hall fees will be made for suspension or termination of residency imposed as a disciplinary action. 11.6 A hall resident or vacation resident may appeal to the Hall Affairs and Operations Committee against any findings of the Residence Master that he/she has violated Hall Rules. The appeal must be in writing and shall specify the grounds for the appeal. Termination and Modification of Hall Offer 12 All rights of occupancy hereby conferred may be terminated at the University’s option of the following: 1. Without cause, upon 30 days’ written notice; OR 2. Immediately if termination is required to protect the health, safety and well-being of the residents, other persons, or the property of the University etc. 11 Terms and Conditions of Hall Residence
Hall Rules Occupancy 1 Accommodation in the Hall is provided to assigned residents for the specific purpose of personal residence only. Use of the premises for any other purpose (e.g. giving to another person to reside in, storage, etc.) is prohibited. Change of Rooms 2 Change of rooms is not allowed except with permission of the Student Housing and Residential Life Office. Residents found changing rooms privately will be penalized as appropriate. Identification 3 Proof of identity of any person present in the Hall may be requested by the member of the Hall Management or any person appointed by the Hall Management. Those who fail to present proof of residence will be asked to leave the Hall or will result in penalties. Key 4 A resident shall be responsible for the room key card assigned for his/her use. A room key card is not to be duplicated, loaned or furnished to anyone else. Food 5 Preparation, reheating and cooking of food is only allowed in the areas designated for such purposes. Smoking 6 The University is a non-smoking campus. Smoking is not allowed in the entire University campus or in any part of the Hall premises. Safety and Fire Hazards 7.1 Possession of any items or chemicals (e.g. weapons, explosives, highly combustible materials, etc.) that are potentially dangerous or damaging is prohibited. 7.2 Open flames, including candles and incense, are prohibited in any part of the Hall premises. 7.3 Interference of fire service devices is prohibited. Cleanliness 8 It is the responsibility of the resident to keep his/her room clean and tidy and the joint responsibility of all residents in the Hall to keep the common areas of the Hall (including apartments in Jockey Club Hall) in a clean and tidy condition. Furniture, Fittings and Fixtures 9.1 A resident shall not interfere with existing fixtures and fittings or install new utilities or fittings, without the permission of the Student Housing and Residential Life Office. 9.2 A resident shall not affix any glue, scotch-tape, gum-paper, nails, spikes, tacks or any other thing on or drive the same into any wall or floor or any fixture, fittings or furniture in any part of the Hall premises without the permission of the Student Housing and Residential Life Office. 12 Hall Rules
9.3 Furniture and equipment of the Hall must not be moved away from the Hall premises or moved from one room to another except with the permission of the Student Housing and Residential Life Office. 9.4 A fixed penalty of HK$500 will be levied on residents who damaged and/or tampered with any fixture, fittings or furniture. In addition, residents involved will be responsible to bear the cost of making good of the damaged and/or tampered with item(s). Decorations and Display Materials 10.1 Decorations and display materials are allowed to be put onto designated notice boards or places as permitted by the Student Housing and Residential Life Office. 10.2 Decoration and display materials on bedroom doors and other areas inside the Hall are normally allowed, provided that they do not deface surfaces, impose safety risk or cause disturbance to any other residents. Prior approval from the Student Housing and Residential Life Office is required. 10.3 Decorations or display materials which deface surfaces or cause obstructions are prohibited. Hallways and Public Areas 11.1 According to the Fire Safety Regulations of Hong Kong, hallways, walkways, stairs and other public areas (e.g. common rooms, lobbies, etc.) are to be kept clear of equipment, furniture, trash and any other obstacles that might obstruct passage. Items found in these areas will be confiscated and discarded at the expense of the resident who is responsible without prior notice. 11.2 Communal facilities are for the use of all residents. Any activity that obstructs others to use the communal facilities is strictly prohibited. Dress Code 12 A resident shall be properly attired, T-shirt, shorts and sandals are the minimum requirements in any common areas of the Hall premises. Laundry 13.1 Washing of clothes should only be performed in the laundry room. 13.2 Residents should make use of the dryers in the laundry room to dry their clothes as far as possible; if hang-dry is required, it can only be performed in the designated drying areas. 13.3 Laundry found hanging from the window hinges, curtain rails, sprinklers, false ceiling and air conditioner plinths, outside the windows or in public areas will be confiscated and discarded without prior notice. 13 Hall Rules
Drugs 14 A resident shall not bring into the Hall or permit to be brought into his/her room any dangerous drugs as defined in Section 2 of the Dangerous Drugs Ordinance (Cap. 134). Alcohol 15 Consumption or storage of alcoholic beverages is not allowed in all student halls. Gambling 16 A resident shall not engage in any gambling whatsoever in the Hall or permit such gambling to take place in his/her room. Pets 17 A resident shall not bring or maintain pets, animals, birds or fish of any kind in the Hall premises. Visitors 18.1 A resident may invite visitors to the Hall during the visitor hours, 9:00 a.m. - 11:00 p.m. 18.2 All visitors entering or leaving the Hall must register at the Service Counter / Management Office with the presence of their host residents (i.e. Hall Resident / Vacation Resident). 18.3 All visitors must be accompanied by their hosts during their stay in the Hall. Visitors who are not accompanied by a host will be asked to leave the Hall. 18.4 The host resident will be held responsible for any misconduct or actions taken by his/her visitor(s) during their stay in the Hall, including disciplinary actions or fines, as considered appropriate by the Residence Master. Personal Belongings 19 Personal belongings should be placed in student bedrooms. A resident shall not place large personal items in common areas (e.g. common rooms in UG Halls, living room in apartments in Jockey Club Hall, etc.). Commercial Activities 20 Commercial activities and promotion are prohibited in the Hall. Disruptive Actions and Behaviors 21.1 Actions or behaviors that disturb other residents or the orderly operation of the Hall; or that threaten the health and safety of self or other residents; or that unreasonably interfere with other residents’ normal use of facilities; or that cause nuisance (e.g. getting drunk and defiling public facilities, entering the bedrooms of other residents without their consent, failing to settle proper taxi fare, triggering false fire alarm, etc.) to campus users are prohibited. 21.2 A fixed penalty of HK$500 plus other incurred charges, if any (e.g. taxi fare, etc.) will be levied on residents who were found breaching Clause 21.1. 14 Hall Rules Hall Rules
Interpretation of Rules 22 The Residence Master and the Hall Affairs and Operations Committee shall have the authority to interpret these Hall Rules. Breach of Rules 23 If anyone fails to observe the Hall Rules, the Residence Master may impose penalties, including suspension or termination of hall residency and/or disciplinary actions, on the resident or host resident of the visitor. 15 Hall Rules Most Serious Offenses Examples: • Hall place trading • Usage or storage of illegal drugs in hall • Damage of security or safety devices with malicious intent Possible Penalties (Zero tolerance) • Immediate termination of hall place • Disqualified from all future hall applications • Banned from entering all student halls for the rest of study at HKUST • HASC and School/Department will be notified • Remedial action and/or penalty charge Serious Offenses Examples: • Unauthorized room swapping • Misuse of student card for illegal hall entry • Causing significant nuisance • Smoking and/or alcohol consumption or storage • Overnight visitors without proper check-in • Gambling Possible penalties for 1st Offense For residents: • Warning letter • Remedial action and/or penalty charge (e.g. $500 for smoking) For non-residents (visitors): • Warning letter • Banned from entering a particular student hall for up to six months • Escorted out of the hall immediately Possible penalties for 2nd Offense For residents: • Immediate termination of hall place • Disqualified from any hall application in the subsequent year For non-residents (visitors): • Banned from entering all student halls for up to one year • Escorted out of the hall immediately • Disqualified from future hall application in the subsequent year Possible penalties for 1st Offense • Verbal warning on record • Remedial action and/or penalty charge (e.g. the cost of fixing any damage of facilities) Possible penalties for 2nd Offense • Same as 1st offense under “Serious Offenses” Minor Offenses Examples: • Removing furniture without permission • Inappropriate decoration or display materials General Penalties for Hall Rules Violation * This table is for reference only. The Residence Master shall have the authority to interpret the Hall Rules and may take disciplinary actions against any hall resident or visitors in accordance with authorities vested in him/her by the University. For more details and the most updated information, please visit our website at https://shrl.hkust.edu.hk.
Hall Facilities Hall Facilities 16 Apartment (Bedrooms, Living Room, Toilets and Shower Rooms) All bedrooms are fully furnished and air-conditioned. A chair, a desk, a wardrobe, a shoe cabinet, a bookshelf, an internet outlet port and a bed with mattress are provided to each resident. Electronic meters are installed for the air-conditioners and residents are charged according to actual electricity consumption. Each shared apartment is equipped with a living room fully furnished with chairs, two sofas, a dining table, a coffee table, a refrigerator and a microwave oven. Residents can only use the microwave oven in the living room and not allowed to relocate it. Cooking facilities are not provided, residents should prepare their own water boilers for drinking water, and bring their own portable induction stove for light cooking purposes. There are two toilets and shower rooms in each apartment. Kiosk - G/F Kiosk is equipped with vending machines and an ITSC printer that enables residents to make use of the ITSC printing quotas. Multi-Purpose Hall (MPH) - G/F Prior approval on use or reservation of the venue from Management Office should be sought. Multi-Purpose Room (MPR) - G/F A room equipped with a full-length mirror wall, treadmill, rowing machine and exercise bikes. Prior approval on use or reservation of the venue from Management Office should be sought. Basketball Court - G/F Basketball Court is opened from 9:00 a.m. to 10:30 p.m. daily. Study Room - 5/F Basketball Court - G/F
17 Study Room - 5/F Study Room is opened from 7:30 a.m. to 1:00 a.m. daily. Users should remain quiet and do not disturb others. Laundry Room - G/F The Laundry Room is equipped with washing machines, dryers, ironing board and a scale. Sky Garden - 5/F Sky Garden is opened from 7:30 a.m. to 1:00 a.m. daily. Drinking Dispensers - G/F & 5/F Drinking Dispensers are located at G/F Lobby and 5/F Sky Garden. Hot water is available for the drinking dispensers on 5/F. Laundry Room - G/F Multi-Purpose Hall (MPH) - G/F Sky Garden - 5/F Hall Facilities Kiosk - G/F Multi-Purpose Room (MPR) - G/F Pantry and Living Room
18 Services Services The Management Office operates from 8:45 a.m. to 10:00 p.m. (except 7:00 p.m. to 7:30 p.m.) daily providing services to all residents in relation to living in the Hall. 1. Security Service To ensure the safety of residents, the Guard Room operates 24 hours daily monitoring the main gate access. Turnstiles will be in operation at the main gate and the entrance of two towers 24 hours daily. There is also a security officer patrolling the hall premises and handling emergency cases. To tighten the security during the busy hours, guard(s) will be deployed at the entrances of two towers during 3:00 p.m. to 12:00 a.m. daily (subject to actual needs) for identity checking. 2. Cleaning Service All communal areas in the hall premises including Multi-Purpose Hall, Study Room, Kiosk, Sky Garden, lift lobbies, stairs and other areas in the hall premises will be cleaned by contract cleaners. Cleaning service for common areas, including living rooms, toilets and shower rooms in the apartments, will be performed around twice a month by contract cleaners. All residents should jointly maintain all common areas of their shared apartment in tidy and hygienic conditions. Residents will be responsible for keeping their own bedroom clean, as cleaning service is not provided for the bedrooms. 3. Laundry Service The laundry room is located on G/F of the Hall and is equipped with washing machines and dryers operated by the Octopus Card system. Residents are required to pay for the washing ($8 per load of washing) and drying ($1 for 4 minutes of drying) services by using the Octopus kiosk available at G/F laundry room. Irons and ironing board are provided upon request and subject to availability.
4. Garbage Disposal Hall attendants and contract cleaners will remove garbage from the public garbage bins in the refuse room on each floor regularly. Residents should be considerate and help maintain a hygienic environment by clearing their own garbage or unwanted items from their apartment everyday. Please put the garbage in plastic bags, tie them up properly and place them in the garbage bins in the refuse room on your floor. Large items should be disposed at the refuse chute on G/F directly. Recycling bins are also available. 5. Repair and Maintenance If you find any defects or damages in your apartment, you should submit an online Defect Report Form. Repair and maintenance will be arranged accordingly. 6. Equipment Loan Service Residents can borrow electric irons, laundry baskets, vacuum cleaners, trolleys, dehumidifiers, basketballs and board games from the Management Office during office hours. All loan items should be returned within 24 hours. 7. Air-conditioning Service Air-conditioners are provided in bedrooms and common areas of the apartments. Residents are required to pay for the air-conditioning service (Hong Kong $1.60 per kWh) in their bedroom and common area of their shared apartment by using the top-up service through the Octopus kiosk available at the lift lobby on every floor. Residents should select the corresponding bedroom or apartment numbers on the kiosk and pay by tapping the Octopus Card on the scanner. Minimum charge for topping up each time is HK$20. 19 Services
8. Shuttle Bus Service Please approach the Management Office for information of shuttle bus service arrangements and enquiries. 9. Door Opening and Replacement of Key Card Residents will be charged at HK$10 per request for door opening service. In case of loss or damage of key card, report to the Security Control Center and Management Office immediately. Replacement of key card will be charged at HK$100 each. Replacement of key card holder will be charged at HK$10 each. 10. Mail 10.1 Regular Mail - Mail is delivered to the Hall daily except Sundays and Public Holidays. You may collect mail from the assigned mail box. - You are reminded to check your mail box regularly and clear out any accumulated mail. You are also reminded to notify senders of your change of correspondence address prior to your check-out. The Management Office do not provide any mail forwarding service. Any uncollected mails will be returned to the Post Office if appropriate. The Management Office shall not be responsible for loss of mails, if any. 10.2 Registered Mail or Parcel - In order to protect the privacy and interests of every resident, please note that staff of the Management Office would not receive registered mails, parcels or other items delivered by the Post Office or courier which require confirmation by the recipient. - For your information, the postman usually delivers registered mails/parcels to the hall in the early afternoon on weekdays. In case the mails/parcels cannot be delivered to you, the postman or courier is required to leave you the contact information. You can call and work out another delivery time with the Post Office or courier so that the mails/parcels can be delivered to you at the pre-arranged time period and location, and you need not go to the Post Office or courier company to collect the item in person. Services 20 Services
10.3 Outgoing Mail Deposit your mail at the Post Office or Post box. You are required to use your own stamps as appropriate for outgoing mail. You may use mailing services of the Postal Counter on campus as well. Details are as follows: Time: 9:00 a.m. – 12:30 p.m. & 2:00 p.m. – 5:15 p.m. (Mondays – Fridays) Closed (Saturdays, Sundays & Public Holidays) Location: Room 2615 (2/F, near Lift 31/32) Telephone: 2358 6333 Services: The counter handles general mail service, parcel orders and selling of postage stamps. The maximum weight of parcel order is 5kg. Orders involve commercial goods or activities with business nature will not be served. Post boxes are available both outside the Leung Yat Sing Lecture Theatre (LT-F) and CMA Lecture Theatre (LT-L) at the university campus. [Mail Service by Campus Services Office: https://cso.ust.hk/mail/pos_ctr] 21 Services
Facilities in HKUST Campus Restaurants and Cafeterias There are restaurants and cafeterias operated by external caterers offering a wide range of food and beverage on campus. Restaurants/Cafeterias Locations Starbucks Coffee Atrium China Garden G/F, Academic Building Can.teen II LG1, Academic Building McDonald’s & McCafe LG5, Academic Building Asia Pacific Catering LG7, Academic Building Gold Rice Bowl LG7, Academic Building Tam Chai Yunnan Noodles LG7, Academic Building Oliver’s Super Sandwiches LG7, Academic Building Passione 1/F, Concourse, Academic Building Hungry Korean 1/F, Concourse, Academic Building American Diner 1/F, Concourse, Academic Building Diners@LSKBB G/F, LSK Business Building Pacific Coffee G/F, LSK Business Building Ebeneezer’s G/F, LSK Business Building HFT Life G/F, The Shaw Auditorium Subway G/F, Cheng Yu Tung Building UniBistro & Bar G/F, Lo Ka Chung University Center UniQue 2/F, Li Dak Sum Yip Yio Chin Kenneth Li Conference Lodge Seafront Cafeteria G/F, Jockey Club Tower (UG Hall VI) 22 Facilities in HKUST Campus For opening hours and menus, please visit the website of Campus Services Office (CSO): https://cso.ust.hk/locations/restaurants. Medical Clinic and Dental Clinic The University provides medical and dental services to students. Full-time students can use the Medical Clinic and the Student Dental Clinic upon presenting their student HKUST card. The Medical Clinic and the Student Dental Clinic, located at LG1 (Lift 4) are managed by the Health, Safety and Environment Office (HSEO). For more information, please visit https://hseo.ust.hk/clinic. Remarks: new caterer info to be announced by CSO
Computer Barns There are three computer barns in the university campus area, all equipped with PCs, run by the Information Technology and Services Center (ITSC) providing printing and scanning services. Computer Barns Locations Opening Hours Computer Barn A Room 4402 – 4404 (Lift 17 – 18) Computer Barn B Tang Shiu Kin Computational Laboratory Room 1101 (Lift 17 – 18) Computer Barn C Room 4578 (Lift 27 – 28) Apart from going to the above computer barns, you can also access computer barn software and satellite printers anywhere anytime by connecting to Virtual Barn desktops from your own notebook/tablet and mobile phone. Sports Facilities There is a wide range of sports facilities such as indoor/outdoor swimming pools, soccer pitch, indoor/outdoor basketball courts, tennis courts, gymnasiums etc. available at the university campus. For more information, please visit https://sao.ust.hk/eng/detail.php?catid=14&sid=116&tid=124. Banks There are two banks at the university campus, namely Bank of China and Hang Seng Bank, both located at the Entrance Piazza. Opening hours are Monday to Friday, 9:00 a.m. – 5:00 p.m. 23 Facilities in HKUST Campus Please refer to the following website for the latest opening hours: https://itsc.ust.hk/services/academic-teachingsupport/facilities/computer-barn.
Security and Safety 1. Personal Safety Keep your room and apartment LOCKED whenever you leave or when you are sleeping. Inform hall attendants, security guards or the Management Office immediately if you find anyone acting suspicious in the hall premises. If you plan to leave Hong Kong for a while, it would be advisable to inform others of your whereabouts and contact information, e.g. your fellow schoolmates, apartment-mates, or the Management Office. 2. Electrical Safety To avoid electrical accident, here are the safety tips on using electricity: Reducing the use of extension units or universal adaptors. Extension cords should only be used on a temporary basis. Using only electrical appliances that meet safety standard for use in Hong Kong. Keeping electrical appliances away from water. Do not open or interfere with the power circuit box in the apartment. Contact the Management Office if you encounter any problems. To learn more about electricity safety, please visit the website of Electrical and Mechanical Services Department: http://www.emsd.gov.hk/en/electricity_safety/index.html . 3. Loss or Theft Prevention DO NOT keep large sums of money, jewellery or valuable items in the room. DO NOT leave any valuables unattended. Report any loss or theft to the Management Office immediately. 4. Lost and Found Any lost property found in the hall should be handed in to the Management Office or the Security Control Center of the University immediately. 5. Fire Safety and Emergency Response 5.1 On Hearing the Fire Alarm: - Leave the building immediately by following the evacuation procedures. 5.2 Discovering a Fire: - Call the Management Office and state clearly the location of the fire. - Do not put yourself at risk. You may attempt to extinguish the fire by using suitable firefighting equipment nearby ONLY IF you have learnt how to use the equipment and when the situation is SAFE for you to do so. Make sure that your escape route will not be impeded by the fire. - If the fire gets out of control, close the door and leave the area by following the evacuation procedures. - Raise the alarm by breaking the nearest break-glass point (if the alarm has not yet been activated) and alert people nearby by shouting “FIRE”. 24 Security and Safety
5.3 Evacuation Procedures 5.4 Fire Safety - Regular fire drills are being conducted to familiarize residents with proper fire evacuation procedures. For your own life safety, DO cooperate and participate in the drills. - Fire services installation such as detectors, sprinklers and fire extinguishers are there to protect your life. DO NOT interfere with these installations or impede their proper functioning. Any person who interferes the fire service devices or causes a false alarm of fire shall be liable to FINE, TERMINATION OF HALL RESIDENCE on the discretion from Head of SHRLO, or IMPRISONMENT (Fire Service Ordinance, Cap. 95, Section 28). - Fire doors are there to prevent fire and smoke spread. Keep the doors closed at all time. - DO NOT smoke, cook or light open flame in your room. - DO NOT overload the power supply in your room by plugging too many electrical appliances to the wall socket. - DO NOT use sub-standard electrical equipment or appliances. - DO NOT leave any charger on when you are not inside the room. - To avoid unwanted fire alarms, please pay attention to the following tips: TURN ON EXHAUST FAN and CLOSE THE WINDOWS whenever you boil water or use the microwave. DO NOT leave your food unattended during re-heating. FOLLOW safety tips on using microwave. STOP AT INTERVALS to check on your food during heating in microwave. Add small amount of water to the food or cover with wet kitchen paper before heating. For more information regarding fire safety, please refer to the website of Fire Services Department: http://www.hkfsd.gov.hk/eng/safety.html . 6. Typhoon and Rainstorm Preparedness When there is a typhoon or rainstorm signal, take necessary precautions and make sure all loose items are properly fastened and ALL WINDOWS ARE CLOSED. When typhoon signal No. 8 or above is hoisted, stay indoors. Pay particular attention to the provision of catering service in the community in Tseung Kwan O as there might be no service available. DO stock up some food when signal No. 3 is hoisted. When a black rainstorm signal is hoisted, STAY INDOORS wherever you are and do not leave the building until the signal is lowered and you find the condition is SAFE to do so. For on-campus catering outlets arrangements during adverse weather conditions, please visit the webpage of Campus Services Office (CSO) at https://cso.ust.hk/cat/bad_wea. For the most updated information on class/examination arrangements, please refer to the homepage of Academic Registry (ARO): http://registry.hkust.edu.hk (General Enquiry: 2623 1111). * EVACUATION PROCEDURES * Evacuate the building by the nearest available staircase/exit. DO NOT use the lifts. Remain Calm. Walk, DO NOT run. Go to the nearest assembly areas after you leave the building. DO NOT re-enter the building until permission is given by the Fire Services Department Officer or a senior staff member. 25 Security and Safety
Tips on Hall Life Tips for Living in a Shared Apartment Get to know your apartment-mates: Initiate a group conversation (e.g., through a tele-chat group or face-to-face) to discuss routines and boundaries for a pleasant living experience. Respect personal property and space: Always ask for permission before using others’ belongings and be mindful of their privacy. Respect quiet hours (11:00 p.m. to 7:00 a.m.): Be considerate of other residents’ need for rest during designated quiet hours. Maintain mutual understanding and respect: Do not assume your apartment-mates have the same habits or lifestyle like yours. Respect theirs as they respect yours and learn to accommodate each other. Have an open conversation with them and make the corresponding adjustment. Keep shared spaces organized and accessible for everyone: Avoid storing bulky items such as luggage or paper boxes in the living area. Monthly apartment inspections can help ensure tidiness and address any issues promptly. Establish a cleaning and garbage disposal schedule: Create a plan for everyone to contribute to maintaining a clean and tidy environment. While contract cleaners will clean the common areas twice a month (please refer to page 18), it is important for residents to take responsibility for day-to-day cleanliness. Assign specific tasks or rotate responsibilities to ensure fairness. Communicate on the apartment air-conditioning charge paying: Have an open discussion with your apartment-mates about how the payment for the apartment or bedroom air conditioning will be managed. Set house rules for visitors: Clearly communicate expectations and guidelines for visitors and make necessary arrangements in advance. Seek advice from Hall Tutors: Your Hall Tutor can provide support and advice related to your living situation, as well as address any academic or personal challenges you may encounter. How to Make Hall Life More Fruitful? Meet your Residential Life Officer and Hall Tutors: Find out who they are and tell them your expectations. Take Part in Activities: Various kinds of hall activities and SHRLO-led programs are organized for you to meet and to learn from your hall mates and other residents in on-campus halls. Organize Activities: Grasp the opportunity to plan events for your fellow hall mates to share and to learn. How to Live a Green Hall Life? Switch off light, air conditioner and other electronic appliances when not in use. Reduce water wastage by turning off dripping taps. Reduce water consumption by spending less time in the shower. Recycle paper, clothes and other resources whenever possible. Support the environmental friendly programs and activities organized by SHRLO and the Management Office. Load the laundry machines to its full capacity, it takes less energy to do one big load than two smaller ones. 26 Tips on Hall Life
Network Connection The Residential Network (ResNet) is the service for hall residents provided by the Information Technology and Services Center (ITSC). Both Wired ResNet and Wireless ResNet are available with the technology to ensure reliable network connection. Set-up Guide for Wired ResNet: https://itsc.ust.hk/services/it-infrastructure/residential-i nternet-access/wired-resnet Set-up Guide for Wireless ResNet: https://itsc.ust.hk/services/it-infrastructure/residential-i nternet-access/wireless-resnet *Wired ResNet is available in the common area of the apartments. 27 Tips on Hall Life Reduce the need for ironing by taking clothes out of the dryer slightly damp and hanging them up. Make effective use of any used item(s) and donate item(s) to people in need via charitable organization such as: Hong Kong Red Cross (Tel 2802 0021; Email: info@redcross.org.hk) The Salvation Army HK (Tel 2332 4433; Email: recycling@hkt.salvationarmy.org) Po Leung Kuk (Tel 2277 8352; Email; plkinfo@poleungkuk.org.hk) Arrival Tips for Exchange Students and Non-local Students Applying for Hong Kong Identity Card (HKID) If you are staying in Hong Kong for more than 180 days, you abide by the law to apply for a HKID within 30 days upon arrival. Please visit http://www.gov.hk/en/residents/immigration/idcard/hkic /bookregidcard.htm for more details. Applying for Student Octopus Card (MTR Student Travel Scheme) The Octopus Card is a convenient and widely applied electronic stored value card which can be used on the majority of public transport, supermarkets and fast food restaurants. To find out the application procedure of the Octopus Card, please visit https://sao.ust.hk/eng/detail.php?catid=36&sid=194 . Opening a Bank Account There are two banks on campus – Bank of China and Hang Seng Bank. There are also other banks in the Tseung Kwan O Community. Please approach the staff members of the mentioned banks for more information.
Tseung Kwan O (TKO) Community Transportation Hong Kong’s public transportation system is considered to be world-class in terms of its management and efficiency. Once you are oriented, getting around by public transportation is relatively easy. As a general rule, the Mass Transit Railway (MTR) is always a safe bet for traveling efficiently. The nearest MTR station is the Tseung Kwan O Station. Other public transport options, such as bus and taxi, are available in the TKO community. The nearest bus stops and taxi stand locates on Tong Ming Street or in TKO Spot. The 792M Citybus route connects the TKO community and the HKUST Campus. Information on route and fares can be found at: https://mobile.citybus.com.hk/nwp3/index.php?golang= EN 28 Tseung Kwan O (TKO) Community
Shopping and Food There are shopping malls in the TKO community, for example, TKO Spot, PopCorn 1&2 and Park Central, offering wide range of goods and products. Recreation There are also recreational facilities managed by the Leisure and Cultural Services Department of the Government of the HKSAR, such as Tseung Kwan O Sports Ground and Hong Kong Velodrome, which are open to the public. For details, please visit http://www.lcsd.gov.hk/en/index.html. 29 Tseung Kwan O (TKO) Community
Useful Contacts Emergency Contacts Emergency services (Police, Ambulance Service, Fire Department) Tel: 999 HKUST Departments Academic Registry Room 1381, 1/F, Academic Building (Lift No. 17-18) Website: http://arr.ust.hk Tel: 2623 1111 Information Technology and Services Center ITSC Service Desk: Room 2021, 2/F, Academic Building (Lift 2) Email: cchelp@ust.hk Tel: 2358 6200 Center for Language Education Room 3399, 3/F (Lifts 17 – 18) Website: http://cle.ust.hk Tel: 2358 7880 HKUST Library G/F (access from Atrium) Tel: 2358 6772 Student Housing and Residential Life Office G/F, UG Hall II Tel: 2358 6664 Student Support & Activities Team LG3005, 5/F, Indoor Sports Complex (Lift 6) Tel: 2358 6662 Student Counselling & Wellness Room 5003, 5/F, Academic Building (Lift 3) Tel: 2358 6696 Career Center Room 4001, 4/F, Academic Building (Lift 4) Website: http://career.ust.hk Tel: 2358 6688 30 Useful Contacts
31 Useful Contacts
Useful Maps HKUST Campus Map
Tong Ming Street Tong Tak Street Tong Yin Street Tong Chun Street Tseung Kwan O MTR Station Tseung Kwan O Plaza Park Central PopCorn 1 Tong Ming Street Park TKO Spot PopCorn 2 Tseung Kwan O Sports Ground HKUST JCH TKO Community Map
MTPC-G23312 Printed on recyclable paper
ebookshelf.ust.hkRkJQdWJsaXNoZXIy NDk5Njg=