99 98 Chapter Five: Supporting Students with Mental Health Difficulties Chapter Five: Supporting Students with Mental Health Difficulties RESPONDING TO STUDENTS WITH CONCERNS THAT REQUIRE IMMEDIATE OR URGENT ATTENTION When students present with an immediate danger to harm themselves or other people, or when they display signs and symptoms that imply poor mental states and risky behaviors, you may need to take swift action and elicit support from your supervisors and colleagues to ensure safety and de-escalate the crisis situation. What You Can Do Remain calm and take the lead Talk to the students in a safe and comfortable place, and remain in an open area with a visible means of escape Calmly ask other students to leave the area Allow time for students to talk Be clear and direct and neither agree nor directly disagree with them Take threats of suicide seriously Reassure the students and before you act, explain your actions without being patronizing, talk to them about what is happening and what you have decided to do Do not hesitate to seek help from colleagues and Security Office if you feel necessary as some situations can be very frightening and distressing
RkJQdWJsaXNoZXIy NDk5Njg=