2 The survey results reveal significant engagement with ChatGPT among students at the Hong Kong University of Science and Technology (HKUST). Notably, 44.71% of respondents reported using ChatGPT more than five times a week, indicating a strong adoption of this technology as a regular study tool. This high frequency of use suggests that many students find ChatGPT to be an integral part of their academic routine. Furthermore, an impressive 91.69% of students expressed a strong intention to continue utilizing ChatGPT as a learning tool in the future. This intention reflects not only satisfaction with the tool but also a recognition of its potential benefits for their educational journey. Perceptions of Impact The students' perceptions of ChatGPT’s impact on their academic and professional lives are overwhelmingly positive. 86.47% of respondents believe that ChatGPT positively influences their learning outcomes, suggesting that they view it as an effective aid in their studies. This perception aligns with the notion that generative AI can enhance personalized learning experiences, making complex subjects more accessible. Additionally, 73.82% of students feel that the skills and knowledge gained from using ChatGPT will be impactful for their future careers. This sentiment highlights the growing recognition of AI tools as valuable resources for developing competencies that are increasingly relevant in today’s job market. Demographic Influences Demographic factors significantly influence students' experiences and perceptions of ChatGPT. Gender differences emerged, with male students reporting a stronger perception of ChatGPT's impact on both learning outcomes and career prospects compared to their female counterparts. While the frequency of usage between genders was similar, the variance in perception indicates a need for targeted educational initiatives to ensure that female students also recognize and harness the potential of AI tools effectively. Age is another critical factor; older students, particularly those aged 23-27 years, reported higher usage frequencies equitable access and maximizing the educational benefits of generative AI in diverse learning environments Study Methodology In November 2023, a comprehensive survey was conducted across the Hong Kong University of Science and Technology (HKUST) to assess students’ interactions with ChatGPT. The survey focused on four key areas: the frequency of ChatGPT usage, students' intentions to use it as a learning tool in the future, perceived impacts on learning outcomes, and perceived effects on future career opportunities. To analyse the data, the study employed the Technology Acceptance Model (TAM), which identifies perceived usefulness and ease of use as primary determinants of technology adoption. This methodological approach allowed for a nuanced understanding of the factors influencing students’ engagement with generative AI tools, providing valuable insights for enhancing educational practices and policies. Findings and Analysis Usage Patterns Figure 1: ChatGPT usage analysis Note: This figure presents data on the usage of different models of OpenAI’s ChatGPT (in number of users) by HKUST staff and students from August to October 2023. (Source: Authors) Embracing Generative Artificial Intelligence Tools in Higher Education: A Survey Study at the Hong Kong University of Science and Technology Public Policy BULLETIN
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