Checking-in Upon check-in, residents should complete resident registration and collect a key / key card for room access. Residents are required to check if their room inventory is in good condition based on the Inventory Checklist given to them during check-in and will be held responsible for any loss or damage to the inventory. Any missing, malfunctioning or damaged items inside the room/apartment upon check-in should be reported to Hall Office / Management Office immediately. If no notification has been received within a week of check-in, damaged or missing items found during the residential period or at the time of check-out will incur a cost for repair/replacement. Checking-out Residents are obliged to complete check-out properly with SHRLO before the end date of residential period. Cooperation is essential to facilitate maintenance, cleaning and the move-in of new residents. Residents are required to clean all belongings from inside the room (and apartment if applicable), and restore the furniture setting. Once residents vacated their room, they should return the room key/key card & its holder AND sign on the check-out record IN PERSON at the Hall Office / Management Office. If residents intend to check out earlier than the last day of their residential end date, they are required to submit written notification to SHRLO at least 1.5 MONTHS before their desired move out date. Procedures of Checking-in and Checking-out 16 Procedures of Checking-in and Checking-out 17 Key and Room Access Residents are provided with either a key or key card for entering into their room (and apartment if applicable). Residents are responsible for the safe-keeping of the key / key card. DO NOT label the key / key card and its holder with name or other relevant information. In case of loss or damage, report to the Security Control Center AND the Hall Office / Management Office immediately. Replacement of keys will be issued upon payment of a fee at HK$100 each. Residents requesting for door opening service will be charged at HK$10 per request. Residents must return all key / key card and its holder to the Hall Office / Management Office upon check-out. Any loss key / key card and its holder will be charged at HK$100 and HK$10 respectively. Key and Room Access
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