Shuttle Bus Service The shuttle bus service between Jockey Club Hall and HKUST is available during the Fall and Spring Terms. For the service schedule and details, please refer to the hall notices or visit https://shrl.hkust.edu.hk/residential-halls/ug/ughall-jch#shuttle. Door Opening and Replacement of Key Card Residents will be charged at HK$10 per request for door opening service. In case of loss or damage of key card, report to the Security Control Center and Management Office immediately. Replacement of key card will be charged at HK$100 each. Replacement of key card holder will be charged at HK$10 each. Mail Regular Mail • Mail is delivered to the hall daily except Sundays and Public Holidays. You may collect mail from the assigned mail box. • You are reminded to check your mail box regularly and clear out any accumulated mail. You are also reminded to notify senders of your change of correspondence address prior to your check-out. The Management Office do not provide any mail forwarding service. Any uncollected mails will be returned to the Post Office if appropriate. The Management Office shall not be responsible for loss of mails, if any. Registered Mail or Parcel • In order to protect the privacy and interests of every resident, please note that staff of the Management Office would not receive registered mails, parcels or other items delivered by the Post Office or courier which require confirmation by the recipient. • The postman usually delivers registered mails/parcels to the hall in the early afternoon on weekdays. In case the mails/parcels cannot be delivered to you, the postman or courier is required to leave you the contact information. You can call and work out another delivery time with the Post Office or courier so that the mails/parcels can be delivered to you at the pre-arranged time period and location, and you need not go to the Post Office or courier company to collect the item in person. Outgoing Mail Deposit your mail at the Post Office or Post box. You are required to use your own stamps as appropriate for outgoing mail. You may use mailing services of the Postal Counter on campus as well. Details are as follows: Time : 9:00 a.m. – 12:30 p.m. & 2:00 p.m. – 5:15 p.m. (Mondays – Fridays) Closed (Saturdays, Sundays & Public Holidays) Location : Room 2615 (2/F, near Lift 31/32) Services : The counter handles general mail service, parcel orders and selling of postage stamps. The maximum weight of parcel order is 5kg. Orders involve commercial goods or activities with business nature will not be served. Post boxes are available both outside the Leung Yat Sing Lecture Theatre (LT-F) and CMA Lecture Theatre (LT-L) at the university campus. [Mail Service by Campus Services Office: https://cso.ust.hk/mail/pos_ctr] RVICE SERVICE 19 20
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