UG Resident Handbook 2026-27

5 Hall Management 4 Your Learning Partners Your Learning Partners Hall Management Residence Masters (RMs) Halls are under the overall-in-charge of the Residence Masters who provide intellectual guidance and pastoral care to residents; organize activities/programs that aim at enhancing residential life experience of residents; and resolve conflicts and handle disciplinary matters of the hall. In the undergraduate halls, each Residence Master is assisted by a Residential Life Officer and a team of Hall Tutors who are Postgraduate students. Residential Life Officers (RLOs) Residential Life Officers are full-time residential staff who take care of the needs of the residents and provide administrative support to the Residence Masters. They also assist the RMs to plan and organize programs and activities, aiming to enrich students’ residential life and assist with students’ holistic development. Hall Tutors Hall Tutors are postgraduate students of the University who assist the Residence Masters in the provision of pastoral care and intellectual guidance to hall residents as well as in the organization of activities. Student Groups Student groups are formed by residents to organize student activities for hall residents. They work with the Residence Masters and Residential Life Officers to cultivate a fun, enriching and rewarding hall living experience. House Students’ Associations are formed by residents and students who work closely with the Residence Masters, Residential Life Officers and Hall Tutors to organize activities and promote participation residential life among their members. Student Housing and Residential Life Office (SHRLO) SHRLO is in charge of the overall management of student halls, including admission, residential life programs, hall operations and off-campus housing. A team of full-time staff including the Residential Life Officers and hall attendants are responsible for managing the daily operations of the hall, including resident services and facility management. Hall Offices open from 8:45 a.m. to 10:00 p.m. (except from 7:00 p.m. to 7:30 p.m.) daily, including weekends and public holidays. After the opening hours, only security staff will be stationed at the Service Counter to provide services. Prof. Frank LAM, UG Hall IV Prof. Garvin Percy DIAS, UG Hall III Ms. Wendy TANG, UG Hall VII Mr. James FONG, UG Hall I Prof. Marshal LIU, UG Hall VI Dr. Gabi WONG UG Hall VIII UG Hall V Prof. Chii SHANG, UG Hall II Prof. Kam Wing SIU, UG Hall XIII Prof. Cindy LAM, UG Hall XI and XII Prof. Cindy LI, UG Hall X Prof. Irene LO, UG Hall IX The RM position is currently vacant and will be supported by SHRLO and other RMs.

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