HKUST JCH Resident Handbook 2026-27

Health Advice Adapting to university life can be challenging, so it is essential to prioritize your physical and mental health. We encourage cultivating a balanced routine with adequate rest and free time. For emotional support, residents are encouraged to visit the HKUST Counselling and Wellness Center for confidential counseling and telehealth services. If residents feel unwell, please consult the campus clinic promptly. To help protect other hall residents, remember to wear a mask and keep your bedroom well-ventilated. Additionally, residents should consult a doctor and promptly report any suspected or confirmed infectious diseases (e.g., Tuberculosis, Hand, Foot and Mouth Disease, or Chickenpox) to the University and the Hall Office. This vital measure prevents widespread outbreaks in our hall community. For the collective safety of the hall community, the University and the Hall Office may temporarily relocate any resident with an infectious disease to a separate room until they are medically cleared. Quiet Hours Policy Quiet Hours are observed from 11pm to 7am in accordance with Hong Kong statutory regulations to ensure an environment conducive to optimal rest and sleep. Residents should not make any excessive noise disturbance that may infringe upon the rights, rest and well-being of others. • Excessive noise includes conversations, music, audio, and any other sound source generated within bedrooms, apartments, or common areas that disrupts the tranquility of the hall community. • Resident who encounters noise issues should contact the Security for immediate assistance and follow-up. • Repeated or serious violations of this Quiet hour policy may result in disciplinary action imposed by Residence Master. Personal Safety • Keep your room and apartment LOCKED whenever you leave or when you are sleeping. • Inform hall attendants, security guards or the Hall Office immediately if you find anyone acting suspicious in the hall premises. • If you plan to leave Hong Kong for a while, it would be advisable to inform others of your whereabouts and contact information, e.g. your fellow schoolmates, apartment-mates, or the Hall Office. HEALTH, SECURITY AND SAFETY Electrical Safety To avoid electrical accident, here are the safety tips on using electricity: • Reducing the use of extension units or universal adaptors. • Extension cords should only be used on a temporary basis. • Using only electrical appliances that meet safety standard for use in Hong Kong. • Keeping electrical appliances away from water. • Do not open or interfere with the power circuit box in the apartment. Contact the Hall Office if you encounter any problems. To learn more about electricity safety, please visit the website of Electrical and Mechanical Services Department: http:// www.emsd.gov.hk/en/electricity_safety/index.html. Loss or Theft Prevention • DO NOT keep large sums of money, jewellery or valuable items in the room. • DO NOT leave any valuables unattended. Report any loss or theft to the Hall Office immediately. Lost and Found Any lost property found in the hall should be handed in to the Hall Office or the Security Control Center of the University immediately. Fire Safety and Emergency Response On Hearing the Fire Alarm: • Leave the building immediately by following the evacuation procedures. Discovering a Fire: • Call the Hall Office and state clearly the location of the fire. • Do not put yourself at risk. You may attempt to extinguish the fire by using suitable firefighting equipment nearby ONLY IF you have learnt how to use the equipment and when the situation is SAFE for you to do so. Make sure that your escape route will not be impeded by the fire. • If the fire gets out of control, close the door and leave the area by following the evacuation procedures. • Raise the alarm by breaking the nearest break-glass point (if the alarm has not yet been activated) and alert people nearby by shouting “FIRE”. 23 24

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